Wednesday, December 2, 2015

OnlineJobs.ph: Inbound Customer Service


JOB OVERVIEW

JOB OVERVIEW
We're looking to hire customer service agents to answer customer questions and make few callbacks for missed calls. 

Requirements:
1. DSL Connection - at least 3.0Mbps upload and 0.80 download speed
2. Good working headset - no static sound
3. PC/Laptop (Home Based Setup)
4. A quiet working environment


To qualify, you must have:
-Back-up PC or laptop
-Back-up for internet connection
-Experience in customer service of at least 1 year
-Experience in tech support and sales is a big plus
-Good communication skills
-Desire to work long term
Skills required:
• English
   - Speaking
   - Writing
• Customer Service & Admin Support
   - Customer Support
   - Email Support
   - Phone Support

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