Tuesday, February 9, 2016

Customer Support Executives

DETAILS:


Hi, Looking for a candidates who are good in 

Identify and assess customers’ needs to achieve satisfaction 
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution 
Data Entry 
Database building Appointment Scheduling, Accounts Payable/Accounts, Receivable, Web Research. 

Requirements: 
Proven customer support experience 
Strong phone contact handling skills and active listening 
Familiarity with Live chat systems 
Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills 
Ability to multitask, prioritize, and manage time effectively 

NOTE: Must have prior Customer support experience with any technological product
Must be Good in English (Verbal & Non-Verbal)


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