Outbound Telemarketing - Cold Calling

DETAILS:

Responsibilities

Cold call list of potential customers via telephone to describe products in order to persuade potential customers to purchase new products and/or services
    Educates customers on product offerings and services to improve their business and explains pricing and answers questions from customers building value in the customer relationship.
    Follows up with customer via telephone or email following initial sales contact.
    Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product.
    Places a minimum of 150 outbound calls each day
    Consistently meets departmental sales goals in monthly net revenue generated from sales activities while maintaining a satisfied customer rate of not less than 90% (less than 10% cancellation rate)
    Continued product education to better service customer calls
    Maintains accurate daily record of sales in sales tracker.

Skills/Requirements

    One or more years experience of Telesales in a high volume fast, paced environment
    Strong customer service and telesales skills
    Experienced with Web Based Applications and Windows
    Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
    Ability to manage sensitive and critical client information
    Excellent verbal and written communication skills
    Problem solving and decision making skills
    Superior closing skills

Must provide a recorded voice sample when applying.

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